Spa Manager

Spa Manager Job Posting — Hand & Stone Massage and Facial Spa

Now Hiring:
Full-Time Spa Manager

Company:
Hand & Stone Massage and Facial Spa Novi

Location:

47460 Grand River Ave, Novi MI 48374

Hand & Stone Massage and Facial Spa is seeking a full-time Spa Manager for our full-service spa. The ideal candidate is goal-oriented, growth-minded, and has a proven background in sales management, spa operations, and customer service. We are looking for a strong leader who is passionate about wellness, team development, and delivering an exceptional client experience.

Spa Manager Performance Will Be Based on the Following Metrics:

• Membership Conversion
• Revenue Growth
• Recruiting & Team Development
• Operations Excellence

What You Need to Succeed in This Role:

• 2–3 years of management experience in the salon, spa, retail, or hospitality industry
• Strong leadership, sales, and customer service skills
• Flexible schedule availability, including nights and one weekend day
• Ability to promote the benefits of massage and skincare services
• Experience motivating teams to achieve performance goals
• Excellent communication and organizational skills
• Ability to thrive in a fast-paced environment

Key Responsibilities:

• Oversee daily spa operations and staff performance
• Drive membership sales and client retention
• Recruit, train, coach, and develop spa associates
• Monitor scheduling, productivity, and revenue goals
• Deliver exceptional customer service and resolve client concerns
• Ensure compliance with company standards and operational procedures
• Foster a positive, professional, and team-oriented culture

Benefits:

• Competitive salary plus bonus opportunities
• Employee discounts on spa services and retail products
• Career growth and advancement opportunities
• Supportive and wellness-focused work environment

Apply Today If you are an energetic leader with a passion for wellness, sales, and team development, we'd love to hear from you! Compensation: $50,000.00 - $60,000.00 per year