Field Application Engineer; PTV

Field Application Engineer

We have an immediate need for a Field Application Engineer to join the Testing Verification & Validations team. This position will work closely with customers providing hands-on support for Vector solutions in the customer's environment, and lead Vector activities to ensure customer satisfaction.

Your Responsibilities:

• Provide strong technical support for PC-based network tools used by product developers and test engineers at OEM's and suppliers.
• Facilitate success of current products and identify requirements for future solutions.
• Maintain excellent knowledge of Vector test and validation tool chain features and operation.
• Work with customers to gather new tool requirements and work with Vector product development teams on behalf of the customer.
• Proactively initiate customer contact to develop positive, long-term, business relationships.
• Manage and implement projects to assist customers integrating Vector tools into their processes
• Identify and propose customer training opportunities including scope of instruction.
• Contribute information to market strategy by monitoring competitive products and providing feedback from customers.
• Provide customer training services, including helping to develop courseware and providing instruction in classroom and workshop environments.
• Conduct demonstrations and customer workshops to promote Vector tools within customer organizations.