Quality Technician

Overview

Quality Technician - Novi, Michigan. Contract position through Dec. 31, 2026. Day Shift - Pay Rate: up to $24.00 per hour (based on proven work history).

Incoming inspection is the main role, but the customer plans to use this individual for Internal Buy-Offs (IBO) on their own products (e.g., standard products, Power Roll beds, or fixture/tooling issues). The candidate should know how to read drawings and use measurement tools such as calipers, micrometers, height gauges, etc.

Support one or more project teams consisting of cross-functional team members in the development and implementation of Quality Control in the Manufacturing Plants. Understand and communicate clear Quality Control deliverables and performance targets so quality KPIs for manufacturing and superior customer satisfaction are evident and supported by data. Practice and emphasize a zero-defect mindset in all aspects of Process & Product Quality development to ensure all activities involving supplier, manufacturing plants, and customer relations have clarity and focus about the highest expectations of quality product.

• Reporting to Plant QC Supervisor
• Quality interface of Manufacturing Leader/Production Supervisor
• QC Inspector; organizing routine data collection, analysis and feedback
• Inspection of the production process and product (quality control gates) at the plant and at Customer Sites
• Reporting non-conforming products or processes to immediate supervision
• Development and improvement of quality control checklist
• Surveillance of the closure of open issues and non-conformances
• Continuous improvement of standards and their adherence on the shop floor to foster continuous improvement
• Measure and track performance within the department
• Conduct and complete analysis of the area selected for implementation
• Align QC department's vision to the established plant's vision
• Coach supervisors and hourly personnel in QC procedures and requirements
• Document current and feature states, stretch objectives and QC performance targets in all areas
• Implement Quality KPIs throughout the plant and demonstrate to hourly employees and supervisors how to track and use them effectively
• Perform in-process inspection - IBOs, torque audits, visual walks, and buy-offs

• Excellent interpersonal skills and ability to work with all levels of organization from shop-floor to management staff
• Awareness and understanding of APQP and knowledge of the process and product development cycle
• Experience interacting with cross-functional team members to achieve alignment and commitment to keep quality as the most important program deliverable
• Understanding of Cost of Poor Quality and customer satisfaction as top priorities
• Knowledge of Non-conforming Material Planning (NCR) process
• Knowledge and familiarity with Online Project Open Issues Matrix
• Computer skills: excellent working knowledge of Excel, Word, PowerPoint, MS Project, and any other relevant software applications
• Possess a thorough understanding of the customer's processes and organization structure
• Working knowledge of the customer product
• Understanding and working knowledge of Statistical Process Control and Lean Six Sigma

Related

Skills:

Meeting Customer needs, Business Awareness, Personal Relationships, Managing Relationships, Communication, Personal Organization, Change Minded & Driven, Influencing Others, Quality Consciousness, Key Performance Indicators & Measures, Quality KPIs for Site Quality Control, Periodic recertification and validation of inspection processes via observation, Data Collection and analysis to drive day-to-day decisions relative to control of quality indicators, Customer Service Index

• Overall Experience - A minimum of 3-5 years Product or Process Quality Management experience in the automotive or allied industry
• Education - Key Cultural Competency Factors, extensive organization and industry experience
• Quality Certification preferred

A successful candidate will be subject to a background check and must receive satisfactory results of the same, as a condition of joining the team.

By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work.