Sales Account Executive

Job Type: Full-time

The Account Executive is responsible for driving new business acquisition, developing the assigned territory, and expanding Knight Watch’s market presence through targeted prospecting, relationship building, and strategic account development. This role focuses on creating qualified pipeline, advancing opportunities, developing customized solutions, and converting prospects into long‑term customers.

We are seeking an Account Executive in Novi, Michigan, who reflects our core values of Dedicated, Confident, Fun, Team Player, and Problem Solver and is committed to delivering outstanding service.

• Join a winning team built on our core values of being Dedicated, Confident, Fun, a Team Player, and a Problem Solver—where shared success and strong execution matter every day.
• Enjoy a strong benefits package with medical, dental, and vision coverage, plus a company match to your 401(k)—because investing in our people matters.
• Recharge and celebrate with seven paid holidays each year as part of a company that values balance, energy, and long‑term success.
• Build your future with competitive pay and a personalized growth roadmap that rewards progress, learning, and achievement.
• Take the time you need with paid time off for vacation, personal days, and life’s important moments—because well‑being matters.
• Stay connected with the option of a company phone or your own iPhone with monthly reimbursement, giving you flexibility that supports how you work best.
• Keep learning and growing with tuition reimbursement of up to $1,500 per semester as part of our investment in your development.
• Be part of a strong team culture built on connection, accountability, and shared success.
• Start with a strong onboarding process, a dedicated mentor, and hands‑on training that prepares you to contribute from day one.

• Create new business opportunities through proactive prospecting, networking, referrals, partnerships, and consistent territory engagement.
• Develop a qualified pipeline that supports revenue growth, margin goals, and long‑term customer relationships.
• Lead discovery conversations, qualify opportunities, and help customers identify solutions that align with their goals, budget, and decision timeline.
• Advance opportunities through the sales process with disciplined follow‑up, clear next steps, and consistent communication.
• Partner with Solution Architects, Sales Engineers, Account Managers, and Project Managers to develop customer‑focused solutions that create long‑term value.
• Lead proposal development, pricing discussions, and solution presentations with confidence, preparation, and support from internal teams.
• Prepare proposals and scopes of work that are accurate, complete, competitive, and aligned with customer needs, expectations, budgets, and company margin expectations.
• Maintain accurate CRM records, including opportunity stages, close dates, forecast value, customer notes, next steps, and activity tracking.
• Use CRM data and customer insights to improve forecast accuracy, identify risk, uncover growth opportunities, and support better sales decisions.
• Serve as a trusted commercial point of contact within the assigned territory, representing Knight Watch with professionalism, confidence, and follow‑through.
• Coordinate with operations, engineering, project management, and sales support teams to support clean handoffs, strong execution, and a positive customer experience after the sale.
• Share customer feedback and market insights with leadership to support continuous improvement, stronger solutions, and future growth.
• Actively participate in sales meetings, training programs, and strategic planning activities with a team‑first, growth‑minded approach.

• Builds and maintains a healthy pipeline of qualified opportunities that supports territory growth and consistent sales performance.
• Transforms qualified prospects into customers by creating value, building trust, and moving opportunities forward with clear next steps.
• Delivers accurate forecasts, maintains disciplined CRM practices, and keeps opportunity information…