Entry-Level Interior Design Associate

Job Summary

Entry-Level Interior Design Associate – responsible for assisting customers in selecting furniture and accessories, creating room layouts, supporting in-store events, and maintaining high levels of customer service and product knowledge.

• Assist customers in selecting furniture, décor, and accessories for their homes.
• Create room layouts and design suggestions based on customer needs and lifestyles.
• Stay up to date on furniture trends, fabrics, colors, and design styles.
• Work closely with the sales team to provide exceptional customer experiences.
• Support special design projects and in-store events.
• Drive sales by presenting customized room designs and product recommendations.
• Contribute to store sales goals through effective selling, customer service, and follow‑up.
• Promote the Design program and assist the Designer in achieving sales objectives.
• Maintain strong knowledge of product features and benefits for existing and new lines.
• Schedule professional home consultations and present customized designs, sample fabrics, and installation services.
• Use the company system (Podium, On‑Point) to document customer interactions and order information.
• Respond to incoming phone calls, emails, and customer issues, providing appropriate solutions.
• Assist in handling customer complaints and ensure a satisfied experience.
• Train, coach, and develop new peers on product knowledge and selling techniques.
• Enable a culture of sales and service by championing company guidelines.
• Maintain visual appearance of the store, including displays, accessories, catalogs, and overall cleanliness.
• Schedule deliveries and coordinate store opening and closing procedures.

• High School Diploma or equivalent.
• Previous selling experience and strong ability to close sales preferred.
• Excellent communication, customer service, and organizational skills.
• Strong interpersonal skills, persuasion, and negotiation abilities.
• Effective time‑management and ability to handle competing priorities.
• Team orientation and willingness to work evenings, weekends, and holidays.
• Attention to detail and proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Ability to lift or carry up to 50 pounds and stand for long periods.
• Background and drug screen clearance required.

• Bachelor’s degree in Business or a related field.
• Experience with design software.
• Background in design, retail, or customer service.

Ability to lift or carry up to 50 pounds, stand for extended periods, perform repetitive hand motions, and work in indoor environments. Background checks required.

• Training period: $15 per hour for 2–6 weeks (no commission).
• Post‑training base pay: $11 per hour (varies by location).
• Commission: 2–6% on sales, uncapped.
• Average annual earnings potential after training: $45,000 – $65,000.
• Hours:
  
  40 per week.

Medical, vision, dental, and basic life insurance; 401(k) with up to 6% company match; paid time off including 9–11 paid holidays, 2 weeks prorated vacation for new hires, and personal or state‑mandated sick time.

La‑Z‑Boy is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We welcome applications from all qualifying individuals and offer reasonable accommodations for applicants with disabilities.

Applicants needing assistance with the application, interview, or hiring process may email  or call 734‑242‑1444 to request reasonable accommodations.

Job responsibilities are subject to change. The role may require travel or driving, and candidates must meet company driver program qualifications.

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