E-Commerce Sales Specialist

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Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving two primary markets – passenger vehicle and commercial truck equipment – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.

• Support sales growth across Amazon Wholesale, , marketplace channels (eBay, Walmart, Lowe's, and others), and strategic customer eCommerce initiatives.
• Assist in identifying opportunities to increase revenue through assortment expansion, improved product visibility, promotional programs, marketplace expansion, and customer-specific eCommerce initiatives.
• Partner with Sales / Account Management to support online growth objectives with key retail and distribution partners including Auto Zone, Advance Auto Parts, O'Reilly Auto Parts, NAPA, Fleet Pride, VIPAR, and other strategic accounts.
• Support execution of customer programs, promotions, product launches, and sales campaigns.
• Assist with customer-facing activities, account reviews, and growth initiatives.

• Assist in the day-to-day management of Amazon Wholesale, , and marketplace channels.
• Support eCommerce initiatives, onboarding and expansion of marketplace channels including eBay, Walmart Marketplace, and future digital commerce platforms.
• Serve as a point of contact for routine marketplace and customer inquiries.
• Help coordinate account activities with internal departments, agency partners, distributors, and marketplace providers.
• Track and resolve customer, order, listing, pricing, and operational issues that may impact sales performance.

• Maintain and support product listings, images, product attributes, and digital content across eCommerce channels.
• Assist with new product launches and assortment expansion initiatives.
• Support catalog audits and listing optimization efforts designed to improve discoverability and conversion.
• Coordinate digital assets and product information with Marketing and Product Management teams.

• Assist with pricing updates, promotional pricing execution, and marketplace pricing reporting.
• Help reconcile pricing discrepancies, customer deductions, chargebacks, invoice issues, and operational concerns.
• Coordinate with Sales Operations, Customer Service, Pricing, Supply Chain, and Finance to resolve issues impacting customer satisfaction and sales growth.
• Assist with account administration activities related to marketplace programs and customer accounts.

• Partner with Marketing to support digital campaigns, product launches, promotions, and merchandising initiatives.
• Assist with trade shows, customer meetings, sales events,  initiatives, and promotional activities.
• Support development and distribution of digital assets, product content, and marketing materials.
• Help coordinate marketplace advertising and promotional opportunities that support sales growth.
• Perform other duties and projects as assigned.

• Prepare sales reports, marketplace performance summaries, and assortment tracking reports.
• Monitor key performance metrics including sales trends, listing health, promotional performance, and customer engagement.
• Support monthly business reviews and account reporting activities.
• Utilize Excel, Power BI, and marketplace reporting tools to support decision-making.

• Bachelor's degree in Business, Sales, eCommerce, Communications, or related field.
• 1+ years of experience in sales support, account management, eCommerce, or related fields.
• Strong organizational and project coordination skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Excel and Office applications.
• Ability to manage multiple priorities in a…