Design Coordinator
Job in
Novi, Oakland County, Michigan, 48377, USA
Listed on 2026-09-12
Listing for:
Crate and Barrel
Full Time
position Listed on 2026-09-12
Job specializations:
-
Sales
Job Description & How to Apply Below
A day in the life as a Design Coordinator...
- Drive sales and a differentiated experience by assisting customers and Designers with managing appointments and Design Desk projects
- Own the organization and replenishment of sales aids.
- Conduct post-purchase customer outreach
- Support Designers and Leaders by managing pipeline activities and in-store events
- Assist customers on the floor and pass them off to Designers as appropriate
- Possess a clear understanding of the brand aesthetics and merchandising strategy by channel: store, e-commerce, and catalog
- Ensure full understanding and awareness of all product information, including characteristics and care information, and stay informed on the competition and industry trends
- Act as the point person and maintain partnerships with CDST and B2B departments
- Deliver individual sales, KPI, service goals, and productivity standards, and engage customers on the sales floor by demonstrating our selling skills
- Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services
- Assist Designers with in-home and in-store consultations
- Support and model excellent service by exhibiting a positive attitude and enthusiasm, ensuring all customers receive gracious, quick, and efficient service
- Support store training and education on design services to drive a clear understanding of design services and offerings
- Support large-scale projects as assigned.
- Understanding basic design functions, including spatial planning, fabric selection, lighting, and interior design styles
- Excellent, effective, timely communication skills and the ability to translate the brand vision and the customer's wants/needs
- Ability to stay up to date on market trends
- Ability to be an agent of change and shift quickly as our business evolves
- Proven track record of building long-lasting relationships with customers
- Interpersonal skills; team player
- Strong organizational skills
- 1+ years of relevant experience in Retail or Customer Service
- Experience organizing events
- Proficient in Google platforms, virtual communication, and appointment management systems
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