Security Guard

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY

Monitor and patrol hotel property to ensure the safety of guests and employees to protect all hotel assets. Maintain a safe and secure environment by performing protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property.

This description is a summary of primary responsibilities and qualifications.

The job description is not intended to include all duties or qualifications that may berequirednow or in the future.

The Hoteloperates
24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.

• Requires verbal communication using pager and two-way radio, bending,stooping and kneeling as in performing CPR.

• Maintain order in the hotel, dealing with the welfare of guests, e.g.,assisting with door lock problems,coordinateexpedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm,rationaland persuasive manner. Handle undesired conduct, violations of hotel policy and civil laws aswarrantedfor the security and safety of hotel guests, employees,patron sand property. Requires grasping, lifting and or carrying or otherwise movingpersons, packages, luggage,wheelchairsand safety equipment using manual dexterity of hands.

• Answer security telephone and safety hotline calls and respondin a timely manner based on priority.

• Use a clear, concise English-speaking voice, listen with empathy, provideaccurateinformation and document legibly all appropriate incidentinformation.

• Memorize and monitor life safetysysteminstalled at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.

• Receive, record and store lost and found items. Research and respond to inquirers from guests concerningstatusof items.

• Escort guests and employees as required toparking lots, provide same for employees carrying house banks.

• Adheres to all company policies and procedures.

• Follows safety and security procedures and rules.

• Knows department fire prevention and emergency procedures.

• Utilizes protective equipment.

• Reports unsafe conditions to management.

• Reports accidents, injuries, near-misses, property damage or loss to management.

• Provides for a safe work environment by following all safety and security procedures and rules.

• All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).

• Assists other Front Desk Personnel when needed.

• Perform any related duties as requested by management.

KNOWLEDGE, SKILLS & ABILITIES

• The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable

• Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.

• Prior…