Associate Client Manager

Associate Client Manager

Experienced Industry Insights expert with the main goal of delighting clients; supporting them to make informed business decisions through delivery of analysis and insights on industries, markets and consumers using NIQ data with NIQ tools, and following NIQ standards.

Responsibilities

• Work as a master of propriety NIQ tools and metrics, and use these to help solve clients' business questions along with helping to diminish/eliminate client concerns & roadblocks to drive usage
• Work with the Account Leads to elevate the customer experience
• Integrate AI into workflows to drive efficiency, unlock new insights, and maximize analytical impact
• During briefing sessions, independently respond to field business questions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story
• Simplify/visualize data and translate numbers into a compelling story for clients with insightful callouts and actionable recommendations
• Prepare and present insights/recommendations, using NIQ standards
• Drive customer satisfaction through analyses and delivery of relevant and impactful insights
• Identify revenue leads in an independent way and take ownership in partnering with Account Lead to convert these into revenue opportunities
• Take initiative to remove roadblocks when they arise
• Lead by example, guiding and coaching junior team members
• Participate in Thought Leadership Projects

Qualifications

• 2-5 years of experience in the CPG industry and/or related sales, category management, market research
• Prior experience with NielsenIQ (or similar) solutions preferred in analytics space, including POS & Panel data
• Openness to working on-site with the potential for increased in-office requirements over time
• Curious person who likes building stories based on data to answer business questions
• Strong analytical mind and excellent numerical skills
• Expert knowledge of Microsoft Excel and Power Point
• Excellent command of both written and spoken English
• Digital savvy & fast learner of concepts/ tools/ analyses
• Ability to coach others in data analyses and working with the NIQ tools

Additional Information

This role has a market-competitive salary with an anticipated base compensation of the following range: $69,800 - $83,000. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.

• Comprehensive healthcare plan (medical, Rx, dental, and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.

Flexible working environment

• Volunteer time off
• Linked In Learning
• Employee-Assistance-Program (EAP)