ERP+ PMO Operations, Contracts & Financials, Manager

Job Title

Essential Duties & Responsibilities

Contracts Management & Financials

Lead end-to-end contract lifecycle management, including contract execution, renewals, amendments, compliance monitoring, and audit readiness.

Govern the development, review, approval, and execution of Statements of Work (SOWs), Change Orders, and contract extensions. Manage overall execution plan of all contracts, extensions, approvals, ensuring timely delivery.

Partner with Procurement, Legal, vendors, and systems integrators to negotiate, review, and finalize contractual agreements.

Maintain centralized contract repositories, tracking tools, and approval workflows to ensure compliance, transparency, and traceability.

Manage contract-related documentation and approval processes, including Docu Sign workflows and audit support.

Financials Management & Governance

Validate vendor invoices against contract terms, approved budgets, and delivered services.

Partner with Finance and Procurement to ensure proper funding allocation, financial controls, and compliance with organizational policies.

Support budget monitoring needs, analyze variances, identify financial risks, and provide recommendations to support program objectives.

Vendor & Systems Integrator Management

Manage relationships with vendors and systems integrators to ensure contractual, staffing, and delivery commitments are met.

Coordinate staffing requests, contract changes, resource replacements, and workforce augmentation activities with external partners.

Monitor vendor performance and support issue resolution, escalation management, and operational alignment.

Ensure vendor resources are effectively onboarded, managed, and transitioned in accordance with program requirements.

Establish and maintain resource burn management reporting, enabling proactive monitoring of spend, capacity, forecast accuracy, and staffing needs to support informed decision-making.

Workforce Planning & Resource Management

Lead staff augmentation and workforce planning activities to support program delivery needs.

Manage resource demand planning, contractor sourcing, candidate coordination, interview scheduling, and onboarding readiness.

Maintain the Master Resource Roster and open position tracking across internal, external, and contingent workforce resources.

Collaborate with Talent Acquisition and program leadership to support recruiting efforts and staffing strategies.

Support the implementation and govern vendor timesheet management processes to ensure accurate time reporting, validation, approval workflows, cost tracking, and alignment with contractual agreements and budget controls.

Track future workforce requirements with program leadership to proactively address staffing gaps.

Program Operations & Delivery Support

Provide operational leadership and support across program planning, governance, vendor coordination, resource management, and business operations.

Establish and maintain operational processes, governance controls, reporting mechanisms, and program tracking tools.

Coordinate onboarding and offboarding activities to ensure compliance, access management, and seamless resource transitions.

Support program readiness for new project phases, organizational changes, and emerging business needs.

Deliver reporting, operational metrics, and insights to enhance program visibility and decision-making.

Lead change control governance by assessing, tracking, and managing the financial, resource, and contractual impacts of program changes, ensuring all scope adjustments are appropriately approved, funded, and reflected in program budgets, forecasts, and vendor agreements.

Operational Excellence & Continuous Improvement

Drive continuous improvement initiatives to increase program efficiency, effectiveness, and operational maturity.

Standardize processes, tools, templates, and governance practices across contracts, financials, and resource management.

Identify opportunities to streamline workflows, reduce administrative effort, and improve stakeholder experience.

Implement best practices, lessons learned, and process enhancements to strengthen program execution and operational performance.

Foster a culture of operational excellence, accountability, and continuous improvement across the program organization.