Technology Operations & Support Manager, Network Engineer

Company Description

EMPLOYER:

Ralph Lauren Corporation

TITLE:

Technology Operations & Support Manager, Network Engineer

• Install, configure, and maintain Ralph Lauren's internal computer networks and systems.
• Provide detailed reports on network performance and work closely with vendor partners for network support to ensure service level compliance.
• Assist with installation and maintenance of network systems, including routers, switches, wireless monitoring and management systems, and coordinate the Ralph Lauren Store Network circuit ordering and delivery.
• Serve as the first point of escalation for network issues.
• Support network projects, assist with hardware and software installation, troubleshoot and resolve network performance issues, and review POS infrastructure for new store construction.
• Coordinate with third‑party vendors, provide service level compliance data, and participate in on‑call rotations.
• Monitor network performance and work with corporate network and security teams to enhance, maintain, or troubleshoot issues.
• Configure and deploy firewalls; design WAN/LAN networks while maintaining PCI and corporate security compliance.
• Manage centralized tools for audit and deployment of local firewalls.
• Support network engineering design and deployment; collaborate with corporate network engineers on retail solutions and assist with retail‑specific configurations, testing, and deployment.
• Develop global retail network compliance standards and conduct regular design and review sessions with global retail partners.
• Perform trending analysis for proactive trouble identification and design changes.
• Explore new networking and security technologies, develop pilot plans, identify fit for regional or global implementation, build ROI cases, and submit for review.
• Be willing to work during non‑business hours and be on call 24/7 for network support worldwide.
• Permit part‑time telecommuting and travel 25% domestically and internationally.

LOCATION:

100 Metro Boulevard, Nutley, NJ 07110

SALARY: $138,902 - $150,000/yr.

• Bachelor's degree or equivalent in Computer Science, Engineering, Information Systems, Information Technology, or a closely related field and 4 years of experience in the position offered or related.
• 4 years of experience with the following: IWAN and SDWAN technologies; network security firewall devices; multiple types of WAN circuitry; and internet security and PCI‑DSS.
• 3 years of experience with the following: leading global teams of network engineers; internet‑based telephony; working in a retail environment supporting network users around the globe; wireless/cellular deployment of specific privately owned technologies within retail stores.

Submit resume or contact. Apply at , job # 5581655.