Senior Manager, Business Excellence & Asset Management

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease.

As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you.

The Business Excellence, Asset Management Lead & Content Librarian is responsible for driving operational excellence across third-party vendor engagements while leading the enterprise management, governance, and lifecycle of marketing, scientific, and medical content assets.

This role ensures that vendors deliver contracted outcomes, costs are controlled and optimized, and content assets are compliant, reusable, and accessible through best-in-class DAM and content management practices. The position partners closely with Marketing, Medical, Legal, Compliance, IT, Finance, and Procurement to ensure strong governance, regulatory adherence, and execution quality.

Key Responsibilities

Business Excellence & Vendor Management

* Provide operational oversight of vendor engagements post contract execution

* Review and govern SOWs to ensure alignment with MSAs, approved rate structures, and business objectives

* Monitor vendor performance against KPIs/SLAs and manage issue escalation and remediation

* Validate deliverables prior to invoice approval in partnership with Finance

* Track and report vendor related cost savings, spend efficiency, and optimization outcomes

* Ensure proper engagement documentation, governance, and closeout

Enterprise Asset Management Strategy & Governance

* Define and lead enterprise strategy for DAM, content libraries, claims automation, and modular content reuse

* Establish and maintain metadata standards, taxonomies, naming conventions, and governance models

* Ensure brand consistency and regulatory compliance across all managed assets

DAM System Administration & Operations

* Serve as Subject Matter Expert for DAM platforms (e.g., Veeva, AEM)

* Manage system configuration, folder structures, ingestion, versioning, and archiving

* Partner with IT and vendors to support enhancements, integrations, and ongoing system performance

Content Lifecycle Management & Compliance

* Oversee asset lifecycle from creation through retirement

* Ensure MLR compliance, usage rights management, and accurate version control

* Maintain audit ready documentation for regulatory and internal reviews

Content Librarianship & Curation

* Build and maintain curated libraries of scientific literature, disease area resources, claims, and marketing materials

* Ensure content accuracy, traceability, and accessibility for marketing, medical, and research teams

Collaboration, Training & Adoption

* Partner cross functionally to streamline workflows and improve adoption

* Develop training materials, SOPs, and best practices for DAM and content lifecycle management

* Support global and local teams in consistent system usage

Analytics & Continuous Improvement

* Track DAM performance, content reuse, workflow efficiency, and vendor performance metrics

* Identify process gaps, risks, and improvement opportunities

* Drive continuous improvement initiatives across Marketing Operations

Qualifications & Experience

* 8-12+ years of experience in Marketing Operations, Business Excellence, Asset Management, Vendor Management, Content Operations, or related roles

* Proven experience in digital asset management (DAM), content lifecycle management, and taxonomy/metadata development, preferably within pharmaceuticals or other highly regulated industries

* Strong expertise in:

* Digital Asset Management platforms (e.g., Veeva, AEM, or similar enterprise DAM solutions)

* MLR processes and regulatory compliance environments

* Content governance, version control, and usage rights management

* Demonstrated experience…