Communications Manager, Transformation

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through:
Talent, Education & Communication, Employee Groups and Celebration.

The Employee Communications Manager is a multi-faceted role with responsibility for crafting and managing a communications strategy and narrative around our transformation as a Company. This includes identifying clear objectives, tactics, measurement, and a creative approach to leveraging leadership voices and internal channels to educate, inspire, and celebrate milestones for employees. The individual in this role will interface with leaders across Next Generation Transformation (NGT) or Project Cross-Stitch management, Change Management, Project Management Office, AI Center of Excellence (AI COE), and other various stakeholders across the organization that touches this work to understand achievements and actions that bring to life our transformation progress.

This role will report to the Lead for Global Employee Communications. The ideal candidate will have strong understanding of change management within a matrixed organization, strong writing skills, be agile, experience navigating a matrixed organization, leading impactful communication initiatives, implementing KPIs and reporting against those metrics, and working cross-functionally to achieve objectives.

• Support proactive storytelling, including posts and articles for weekly global newsletter RL Engage (internal social platform), developing comms for key moments, and maintaining messaging and assets on shared drive.
• Participate on bi-weekly global Employee Comms calls to share plans on upcoming key moments throughout the year; work in close partnership with the NGT PMO, Change Management Leads, AI COE to understand upcoming milestones and achievements; and serve as the bridge between the working team and communications to the global organization.
• Serve as a key liaison with the NGT and AI COE team to support executive engagement at key events, proactive storytelling opportunities throughout the year, and key updates on how NGT (Project Cross-Stitch) enables business success and AI enhances our ways of working.
• Initiate proactive discovery and story-mining to elevate how transformation initiatives are driving a positive impact on our ways of working and how we operate as a Company.
• Support the ideation and creation of dynamic multimedia content to ensure our next-generation internal engagement programming delivers against our strategic plan objectives and success metrics.
• Develop and maintain strong, productive relationships with business partners across departments and regions.
• Input into the global corporate editorial calendar for the Company with Project Cross-Stitch and AI milestones.
• Be flexible to support Employee Communications initiatives outside of NGT and AI COE scope.
• Develop measurement to demonstrate impact including but not limited to standardized surveys and engagement dashboards.

• Change management communications experience and internal communications experience is a must.
• Established track record project managing large, matrixed projects.
• Natural curiosity and strong storyteller.
• Experience developing, managing and measuring impact of a…