MAVO; Mobility Assistance Vehicle Operator

MAVO (Mobility Assistance Vehicle Operator)

Nutley, NJ, US

Salary Range: $17.00 to $20.00 Annually

At Metro Ambulance, our people are at the heart of everything we do. We are proud to provide compassionate, reliable, and patient-centered care to every individual we serve — and we recognize that exceptional care starts with our team.

We strive to be the employer of choice in the EMS industry, creating a workplace where employees are supported, valued, and given the tools to grow. Whether you’re new to medical transportation or pursuing a long-term career in EMS, Metro offers clear pathways for advancement — from MAVO to EMR to EMT and beyond.

The Mobility Assistance Vehicle Operator (MAVO) provides safe, professional, and courteous transportation for patients who require mobility assistance. This role plays a critical part in ensuring our patients experience comfort, dignity, and reliability during every ride. MAVOs operate Metro Ambulance vehicles in accordance with company policy, state regulations, and safety standards while maintaining a strong focus on customer service.

• Safely operate mobility-assistance vehicles to transport patients to and from healthcare facilities, residences, and appointments.
• Assist patients with entering and exiting vehicles safely using proper lifting and mobility techniques.
• Maintain a professional, compassionate, and service-oriented approach with all patients, caregivers, and facility staff.
• Follow dispatch instructions and complete assignments in a timely manner.
• Ensure all medical supplies and equipment are properly stocked, maintained, and sanitized.
• Accurately document trip and patient information according to company standards.
• Adhere to all company safety policies and Department of Transportation regulations.

• Valid MAVO Certification (required)
• Valid Driver’s License with a clean driving record
• Current CPR/BLS certification
• High School Diploma or GED
• Ability to lift up to 125 pounds with proper body mechanics
• Excellent communication and customer service skills
• Professional, reliable, and punctual
• Competitive Pay
• Health, Dental, Vision, and Life Insurance
• Paid Time Off (PTO)
• 401(k) Retirement Plan
• Tuition Reimbursement
• Paid Training
• Weekly Direct Deposit

We value transparency and communication throughout our hiring process. Here’s what to expect:

• Application review by our HR team
• Preliminary phone or virtual screening
• Onsite interview with a member of our leadership team
• Conditional offer, followed by:
• License and certification verification
• Background check, drug screen, and fingerprinting
• Orientation and onboarding — welcome to the Metro team!

Metro Ambulance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations are available for qualified individuals with disabilities throughout the hiring process and employment.