Ticket Sales Account Coordinator
Listed on 2026-07-17
-
Sales
Office Administrator/ Coordinator, Customer Success Mgr./ CSM, Client Relationship Manager -
Business
Office Administrator/ Coordinator, Customer Success Mgr./ CSM, Client Relationship Manager
Job information
Division/Unit: UEFA Events SA/ Ticketing
Contract type:
Max-term
Location:
Nyon (WFH up to one day per week)
Start date:
01.10.2026
End date: 15.08.2028
The Ticket Sales Account Coordinator is responsible for coordinating ticket sales for various client groups (including sponsors, broadcasters, UEFA member associations and clubs) for UEFA EURO 2028, UEFA club competition finals and the UEFA Nations League finals. The role requires strong administrative, communication and coordination skills.
Key responsibilities- Discussing and agreeing on ticket sales and post-sales processes with internal stakeholders and clients
- Identifying and communicating post‑sales requirements to the relevant teams for the different client groups
- Providing support to internal stakeholders and client groups on ticketing matters throughout the season
- Handling back-office operations such as invoicing and payment processing
- Troubleshooting technical issues encountered by end users
- Coordinating with internal teams to monitor post-sales deliverables, namely seating and ticket distribution
- Drafting communications and presentations related to ticket sales
- Creating and executing use cases for the purpose of testing online ticket sales and post-sales processes
- Performing any ad hoc tasks within ticketing as required
- 3 or more years of experience in ticketing for sport events
- Bachelor's in business administration, sports management or another relevant area
- English / proficient
- Relocation to Switzerland/France is expected
- Attention to detail and structured working approach
- Excellent administrative skills
- Ability to multitask effectively and work simultaneously on various events
- Highly accurate and precise working style
- Strong ability to define priorities and excellent time management skills
- Fast learner
- Ability to cope with high workload
- Advanced proficiency in the MS Office Suite (Word, Excel, PowerPoint, Outlook
- Knowledge of Secu Tix S-360 and S-mobile is a strong plus
UEFA welcomes applications from all, actively working to ensure that we are an inclusive employer that finds the best candidate for our positions, regardless of aspects such as sex, gender identification, disability, age, sexual orientation, religion, ethnicity or nationality.
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