Sales Support Specialist

Job Details

• Job Location:
  
  Corporate Headquarters – O Fallon, MO 63368
• Position type:
  Full Time
• Salary Range: $42,000.00 - $50,000.00 per year
• Travel Percentage:
  None
• Job Shift: Day
• Job Category:
  Sales
• Product Area:
  Axiom Product Administration

At Axiom, we’re redefining the service experience in the automotive F&I space. Our team is driven by a shared commitment to People, Passion, and Purpose, working together to transform “paper promises” into real-world support for our clients and customers. As a fast-growing organization with a strong reputation for innovation and service, we’re building a team that values collaboration, accountability, and continuous improvement.

If you’re looking for a place where your work has real impact and your growth is supported, Axiom is the place for you.

The Sales Support Specialist plays a critical role in supporting our Sales team and ensuring a seamless experience for both internal partners and external customers. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering accurate, high-quality work. You’ll work cross-functionally to support sales operations, manage documentation, and help drive efficiency across the team.

• Support the Sales team with day-to-day administrative and operational tasks.
• Review, process, and manage agreements and documentation with a high level of accuracy.
• Compile and distribute reports, production data, and supporting materials.
• Respond to internal and external inquiries in a timely and professional manner.
• Collaborate with multiple departments to gather information and resolve issues.
• Ensure timely delivery of paperwork and projects to meet business needs.
• Create spreadsheets, comparisons, and supporting documents as needed.
• Maintain organized records and ensure data accuracy across systems.
• Assist with process improvements to enhance efficiency and service delivery.

• Bachelor’s degree preferred or equivalent work experience.
• Experience in sales support, sales operations, or administrative roles.
• Strong organizational skills with high attention to detail.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Ability to work independently while also collaborating across teams.

• Experience in the automotive or F&I industry.
• Prior experience in an office or customer service-focused environment.
• Strong problem-solving skills and ability to adapt quickly.
• High level of initiative, urgency, and reliability.
• Demonstrated ability to build positive working relationships.

• High-energy and self-motivated.
• Detail-oriented and dependable.
• A strong communicator and team player.
• Eager to learn and grow within a dynamic organization.

• Comprehensive Benefits Package, including Medical, Dental, Vision, and Ancillary Policies.
• 401(k) Retirement Plan with a 5% company match.
• Paid Time Off Accrual Plan starting with 15 days for new hires’ first two years of service.
• Paid Holidays & Floating Holidays.
• Casual Dress Code.
• Free Roadside Assistance.
• Education Reimbursement.
• Childcare Reimbursement.
• Paid Parental Leave.
• Career Advancement Opportunities.
• Company-sponsored outings and events.

Axiom is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age, genetic information (including family medical history), or any other protected characteristic protected by law. Disclaimer:
The above statements are not intended to be a complete statement of job content, but rather to act as a guide to the essential job functions performed by the employee assigned to this classification. Axiom retains the discretion to add or change the duties of the position at any time.