Claim Assistant

Duties

• Receive new losses and verify accuracy of information via coverage.
• Register new loss information on system.
• Perform all file updates on system as directed by claim reps/team leader.
• Register loss payments on system.
• Provide customer service to agents, insureds, clients and other customers.
• Process authorized payments.
• Input data entry correspondence into system, diaries information for claims reps and/or team leader, and prepares form letters.
• Typing, photocopying, indexing and filing.

Reports to an Operations Supervisor or to Claims Team Leader.

• 2 years previous claims processing experience.
• Strong customer service background.
• Ability to operate and contribute positively in a team-based environment.
• Good written and oral communication skills including effective telephone skills.
• Ability to work independently under limited supervision.
• Superior organizational skills and the ability to effectively manage multiple priorities.
• Demonstrated initiative as evidenced by the ability to self-manage, organize and prioritize work.
• Strong working knowledge of various Microsoft applications such as Excel (Pivot Tables and Formulas, helpful), Word and Outlook (email management and potentially multiple calendars).
• Committed to high standards of behavior and performance.
• GED or High School or 2+ years college preferred.

All your information will be kept confidential according to EEO guidelines.