Consolidated Mail Outpatient Pharmacy; CMOP Coordinator

Job Summary

We are seeking a CMOP Coordinator to join the CxO team.

Location: This role is fully on-site at our O Fallon, MO location. Candidate must live within 50 miles of the St. Louis, MO Distribution Center.

Compensation: The target salary for this role is between $23 and $24 an hour.

• Work Daily Omit Reports: A daily file is sent to all the coordinators highlighting which items had the highest omits. The coordinator is required to take the related NDCs and verify if McKesson has their usage by utilizing Smartsheet and reaching out to the buyer team.
• Work Smartsheet Usage/Order Requests:
  The main procedure Coordinators follow is the CMOP Usage/Order Smartsheet requests. CMOP submits a Smartsheet request for a usage increase, order requests, or OTBs. A notification goes directly to the coordinator for that CMOP. The coordinator will manage each request from start to finish by submitting the usage updates in CRM and work with Vendors on drop ship or dock to dock orders.
  
  Once complete, the coordinator will update the Smartsheet with the appropriate information for CMOP to view.
• Report escalations or high-level issues to the CMOPs assigned Account Executive prior to facility visits.
• Manage all lot and expiration date corrections. The coordinator must process a correction for CMOP within 2 hours.
• Manage EPS orders upon request. CMOP will submit a request via Smartsheet, and the closest DC will process the request once approved by National Accounts.
• Process shortages.
• Process overages.
• Correct mis-picks.
• Process returns.
• Stock Checks.
• Inventory adjustments/backorder questions.
• Contract pricing issues/follow up.
• Log contract pricing issues for research by contracts.
• McKesson Connect Load Forms (add or delete users/change access)
• Respond to CSMP questions or issues.
• Assist with writing SOPs/Knowledge Articles.
• Share best practices with internal partners to ensure accuracy and integrity.
• To be a change agent driving cultural change focused on the success of our business and its customers.
• Third Party Credit Reconciliation process.
• Monthly service level – omits.
• HHS emergency ordering.
• Maintain customer support for BOP.
• Training for all New Technology.
• Integrate new reporting standards.
• Connect access for CMOP users in Smartsheet.
• Submit technical tickets for CMOP related issues.

Typically requires 5+ years of related experience.

Bachelor's Degree or a related field is desired, or equivalent work experience in a related field.

• Workflow experience (Smartsheet, SAP, McKesson Connect, CRM and Inventory Tools)
• Internal stakeholder experience
• Excellent communication and interpersonal skills
• Relationship building skills
• Problem-solving and decision‑making skills
• Critical thinker with a focus on continuous improvement

• Self‑motivated, organized, and capable of handling multiple responsibilities and projects to successful completion
• Trust and collaboration skills
• Strong process improvement and project management skills
• Microsoft Office (including Word, Excel, Access, PowerPoint, and Visio)

Traditional office requirements. Large percentage of time performing computer‑based work is required.

$20.37 - $33.95

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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