Director, Business Analysis

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Business Analysis

Overview

The Billing Services department provides centralized billing for products and services billed to customers using the Master Card Consolidated Billing System (MCBS). MCBS supports the billing for all Master Card branded transactions, Cirrus/Maestro switch fees, assessment fees, and various other fees.

Our mission is to provide core billing services, drive billing assurance, provide value added services, and enable growth as Master Card advances commerce globally.

The Director, Business Analysis role is responsible for the timely and accurate delivery of pricing rate changes within the MCBS system. This role will report to the Vice President, Revenue Enablement and lead a team of onshore and offshore direct reports in support of the objectives.

* Are you energized by leading complex initiatives of strategic importance?

* Are you motivated to drive business transformation on a global scale?

* Are you a collaborative leader who empowers employees to deliver measurable results?

Role

* Coordinate and participate in review; revisions; changes; enhancements; testing; documentation; and member notification of product and pricing enhancements and/or business opportunities

* Work closely with developers and requesters identifying data and functional requirements in the new pricing constructs.

* Ensure development objectives are accomplished; user testing is performed; and member notification is prepared in a timely fashion.

* Evaluate pricing requests to determine feasibility; work with Billing and Technology colleagues to define alternatives and recommend optimal pricing solutions.

* Prepare overall project plan; incorporating costs and tasks from the various components; ensuring a successful and timely project implementation.

* Ensure methodology compliance; document problem areas and coordinate resolutions; reporting to management as necessary and investigate/research Master Card or industry business/technical process.

* Coach, direct, and develop team members to achieve their goals and make positive culture contributions

All About You

* Bachelor's degree in Business, Engineering or other related technical field

* Prior Business Analyst or Project Management experience (Lean Six Sigma, Agile)

* Ability to manage multiple complex projects

* Ability to decision on the fly, with focus on retrospective views

* Demonstrated experience influencing and aligning stakeholders to achieve goals

* Experience working within a global, multi-national corporation

* Excellent verbal and written communication skills

* Demonstrates a positive cultural influence in support of mastercard's leadership principles and decency quotient

* Ability to deliver results in a fast-paced environment with a sense of urgency and accuracy, while meeting needs of business

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable and identify the type of accommodation or assistance you are requesting.

Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore,…