Specialist, Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Specialist, Product Management

Overview

Mastercard's Network Products team is responsible for delivering secure, scalable, and high-performance payment capabilities across a global ecosystem. In North America (NAM), the team focuses on strengthening core network products, expanding acceptance, and enabling new use cases to drive growth and customer value.

US Maestro is key within the Mastercard US, supporting transaction processing, merchant acceptance, and customer experiences across the U.S. market.

This role will contribute to the development, performance analysis, and operational execution of US Maestro within the North America region. The individual will work closely with product managers, engineering teams, and cross-functional partners to support the growth, optimization, and expansion of US Maestro capabilities across the network ecosystem.

Role

As a Specialist, Network Products - US Maestro, you will support the execution and growth of US Maestro by contributing to product development, analyzing performance, and enabling successful rollout of enhancements across the network.

Key responsibilities include:

Support development and enhancement of US Maestro product capabilities, including transaction processing, routing, and acceptance features

Analyze product and network performance metrics (e.g., transaction volumes, approval rates, processing trends) to identify growth and optimization opportunities

Contribute to product lifecycle activities, including requirements documentation, testing, pilot support, and implementation

Collaborate with engineering, operations, and regional stakeholders to ensure timely delivery and issue resolution

Support expansion of US Maestro acceptance across merchants, acquirers, and issuers

Assist in onboarding and rollout activities for new product capabilities and enhancements

Conduct impact assessments to evaluate changes across network services and customer experience

Develop and maintain product documentation, reporting dashboards, and insights for leadership updates

Support go-to-market enablement efforts, including preparation of materials and stakeholder coordination

Contribute to cross-functional initiatives to improve operational efficiency and enhance transaction performance

All About You

Basic Qualifications

Bachelor's degree in Business, Engineering, Computer Science, or a related field

2-5 years of experience in payments, product management, technology, or operations roles

Strong analytical and problem-solving skills with attention to detail

Ability to manage multiple priorities in a fast-paced environment

Strong communication and stakeholder management skills

Preferred Qualifications

Understanding of debit products and payment network fundamentals (authorization, clearing, and settlement)

Familiarity with product lifecycle management

Experience with transaction processing, routing, or acceptance-related technologies

Exposure to data analysis and visualization tools (e.g., Excel, Power BI, Tableau)

Understanding of customer journey mapping and product design principles

Key Competencies

Data-driven mindset with ability to translate insights into actionable outcomes

Strong collaboration and cross-functional partnership skills

Structured thinking with strong execution discipline

Ability to navigate complex payment network ecosystems

Proactive, ownership-oriented approach with focus on delivery and growth

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable and identify the type of accommodation or assistance you are requesting.

Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

* Abide by Mastercard's security policies and practices;

* Ensure the confidentiality and integrity of the information being…