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Senior Product Manager, Voice Channels & AI
Job in
O'Fallon, St. Charles County, Missouri, 63366, USA
Listed on 2026-07-17
Listing for:
MasterCard
Full Time
position Listed on 2026-07-17
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
Master Card seeks a Manager, Product Management in O’Fallon, Missouri, to own voice strategies for customer experiences across Genesys Cloud and Conversational AI platforms. Your role involves modernizing IVR and agent-assisted flows, while collaborating with numerous stakeholders for effective execution.
The ideal candidate should have substantial experience in Product Management, focusing on voice and contact centers, with hands-on skills in Genesys Cloud and Conversational AI. This role offers a competitive salary ranging from $130,000 to $221,000, along with comprehensive benefits.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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