Onsite Supervisor - Manufacturing or Supply chain

Job Overview

The Onsite Supervisor is responsible for managing the daily staffing operations at a client (manufacturing or supply chain) work site. This role serves as the primary point of contact between us, the client, and our associate workforce to ensure smooth operations, consistent attendance, strong associate performance, and high levels of customer satisfaction. The Onsite Supervisor is responsible for associate support, shift coordination, issue resolution, safety compliance, workforce planning, and oversight of associate support services provided by us, including transportation and housing where applicable.

Bilingual Spanish/English skills are essential for this position, as the role requires frequent communication with a diverse workforce, client leadership, and associates utilizing support services.

• Serve as the onsite representative for the staffing company at the client location
• Build and maintain strong working relationships with client supervisors, managers, and temporary associates
• Coordinate daily staffing needs, including headcount management, attendance tracking, call offs, and shift coverage
• Conduct associate check-ins, onboarding support, orientation, and assignment-related communication
• Ensure all associates understand job expectations, attendance policies, safety procedures, workplace rules, and support resources available
• Monitor associate performance, productivity, attendance, and overall engagement while addressing concerns in a timely and professional manner
• Investigate and resolve associate relations issues, attendance problems, and job assignment concerns
• Communicate client staffing demands, schedule changes, and operational updates to customer success and recruitment teams
• Maintain accurate records related to attendance, disciplinary actions, coaching conversations, incident reports, transportation matters, housing concerns, and other workforce activity in applicant tracking system
• Support payroll processes by reviewing timekeeping records and ensuring accurate submission of associate hours
• Conduct regular floor walks and maintain visibility on the production floor to monitor associate performance, safety, and morale
• Promote a safe work environment by reinforcing safety policies, reporting incidents, and partnering with the client on corrective actions
• Help reduce turnover by building rapport with associates, identifying concerns early, and supporting retention initiatives
• Provide bilingual communication and translation support between Spanish-speaking associates and English-speaking client contacts or internal teams
• Prepare reports and provide updates on staffing levels, attendance trends, turnover, performance issues, transportation coordination, housing concerns, and other site metrics
• Ensure compliance with company policies, client expectations, and all applicable employment practices

• Oversee that local transportation provided operates smoothly and reliably in support of client attendance and operational needs
• Coordinate transportation logistics and ensure associates arrive at work sites on time and that transportation service remains seamless for the client
• Monitor transportation-related issues, communicate delays or service concerns, and work with internal teams to resolve problems quickly
• Maintain visibility into the condition, usage, and scheduling of company-provided vehicles used in support of associate transportation
• Ensures all required maintenance, inspections, and service for company-provided vehicles are completed in a timely manner and properly documented by drivers
• Report vehicle issues, safety concerns, accidents, or maintenance needs immediately and follow internal procedures for escalation and resolution

• Conduct weekly housing inspections for associate housing provided, where applicable
• Monitor housing conditions for cleanliness, safety, occupancy compliance, and overall habitability standards are maintained
• Document inspection findings, follow up on deficiencies, and coordinate corrective actions with the appropriate internal teams or vendors
• Addr…