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Customer Service Lead — Build -Impact CX Team

Job in O'Fallon, St. Charles County, Missouri, 63366, USA
Listing for: Gateway Fiber
Full Time position
Listed on 2026-06-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Lead — Build a High-Impact CX Team

Gateway Fiber is looking for a Customer Service Lead in O’Fallon, MO. In this role, you will lead a team of customer service representatives, ensuring they provide the exceptional customer service that differentiates Gateway. You will be responsible for developing team members and maintaining customer satisfaction while implementing strategies for continuous improvement.

This position offers a competitive salary and career development opportunities in a company that values community impact.

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