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Call Center Rep
Job in
O'Fallon, St. Charles County, Missouri, 63366, USA
Listed on 2026-06-25
Listing for:
BJC HealthCare
Full Time
position Listed on 2026-06-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual
Job Description & How to Apply Below
Additional Information About the Role
Progress West Hospital is looking for someone with great customer service and call center experience!
- 40 Hours Per Week
- 7:00 a.m. to 3:00 p.m.
- Monday thru Friday
- May be asked to cover some weekend shifts
- Holiday Rotation Required
Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner.
Responsibilities- Answers and directs all inquiries from patients, visitors, physicians and staff to appropriate locations using an online database and printed directories.
- Answers incoming calls according to department guidelines.
- Provides paging service.
- Provides clerical duties, organizes and maintains records.
- Ensures customers receive exceptional service through consistent performance, answering, directing and paging according to the customers request.
- Education:
High School Diploma or GED - Experience:
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