Receptionist, Customer Service​/HelpDesk

Join the North East Community Action Corporation as a Contract Receptionist in O'Fallon, MO, and be the welcoming face of our nonprofit organization. This onsite position offers a unique opportunity to work in a flexible and relaxed environment while directly impacting our community. If you are friendly and dependable, you will thrive in this role that emphasizes customer‑centricity and empathy.

Compensation for this position is set at $19.00 per hour, reflecting our commitment to valuing your contributions. As a Contract Receptionist, you will have the chance to develop valuable skills and interact with diverse individuals, making every day an exciting new experience. You will be provided great benefits such as 401(k), paid time off, company‑funded 401(k), paid vacation, and a 4‑day work week.

Apply today and become a key player in our mission to make a difference.

As a Receptionist at North East Community Action Corporation (NECAC), you will play a vital role in our mission of community support and assistance. Your primary responsibility will be to warmly greet clients as they arrive, ensuring they feel welcomed and valued. You will assist them with scheduling appointments and guide them to the appropriate NECAC Associate, streamlining their experience and fostering a sense of trust.

This position allows you to be the first point of contact in a flexible and professional environment, where your empathetic and customer‑centric approach will make a meaningful impact on the lives of those we serve.

To excel as a Receptionist at North East Community Action Corporation (NECAC), you must possess strong phone etiquette, ensuring clear and professional communication with clients over the phone. Personal interaction skills are crucial, as you will engage with individuals from diverse backgrounds, creating a welcoming atmosphere from the moment they arrive. A solid foundation in customer service is essential, allowing you to identify needs and provide appropriate support to clients as they navigate the appointment process.

Your ability to empathize and problem‑solve will enhance the overall experience for those seeking assistance, making you a key asset to our team. If you have a passion for serving the community and possess these essential skills, this role could be the perfect fit for you.

• Phone etiquette
• Personal interaction and customer service

So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck!