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ISO Customer Service Lead — Service Delivery & Client Success

Job in O'Fallon, St. Charles County, Missouri, 63366, USA
Listing for: Heniff Transportation Systems, LLC
Full Time position
Listed on 2026-07-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Manager, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below

Heniff Transportation Systems, LLC is seeking a Customer Service Manager for ISO Depot in Missouri. You will oversee the customer service team, ensuring timely, professional handling of inquiries, and drive customer satisfaction across client interactions.

The role emphasizes maintaining CSAT, optimizing processes, and collaborating with Sales, Operations, and Quality/Compliance to ensure seamless service delivery. Strong leadership and ISO compliance experience are essential.

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