Call Center Customer Service CSR

Customer Service Representative

O'Fallon, MO 63368 $ 20.00/hr + Benefits Full-Time | 100% Onsite Potential for Permanent Hire & Career Growth

Looking for a customer-focused professional who enjoys helping people and solving problems?

We're hiring Customer Service Representatives to join a well-established and respected industry-leading organization. This is an excellent opportunity for candidates with customer service, call center, or retail experience who are looking to build a long-term career with a company known for promoting top performers into permanent and leadership positions.

If you thrive in a fast-paced environment, enjoy working with people, and are passionate about providing outstanding service, we'd love to hear from you!

What You'll Do

✅ Handle incoming customer calls in a high-volume call center environment

✅ Respond to billing inquiries, account questions, and customer concerns

✅ Investigate issues and provide accurate, timely resolutions

✅ Navigate multiple systems and applications to research customer information

✅ Coordinate with internal teams to ensure complete issue resolution

✅ Maintain professionalism and deliver exceptional customer experiences

✅ Process transactions and support additional business functions as needed

✅ Meet performance and quality standards in a fast-paced environment

What We're Looking For

Required Qualifications

✔ 1+ year of customer service experience

Preferred Qualifications

✔ Previous call center experience

✔ Retail customer service experience

✔ Strong verbal and written communication skills

✔ Excellent organizational and multitasking abilities

✔ Strong data entry and computer skills

✔ Ability to quickly learn new systems and processes

✔ Microsoft Word and Excel experience

✔ Sales experience is a plus

✔ Demonstrated leadership skills

Schedule & Training

100% In Office (Not Hybrid)

⏰ Regular

Shift: 10:30 AM - 7:00 PM CST

⚠️ Schedule flexibility is required, as hours may change based on business needs.

Training

Schedule:

Monday-Friday 8:00 AM - 4:30 PM CST

Why Apply?

⭐ Competitive Pay: $20/hour + Benefits

⭐ Opportunity to convert to a permanent employee

⭐ Proven track record of contractor-to-hire success

⭐ Long-term career growth opportunities

⭐ Many former contractors have advanced into leadership positions

⭐ Work with a company that values diversity, inclusion, and professional development

Interview Process

✅ One onsite interview

✅ Hiring decision made quickly following the interview

Interview Date:
As soon as August 18, 2026

Start Date:

As soon as August 31, 2026

Apply Today!

If you're looking for a rewarding customer service opportunity with genuine career advancement potential, apply now and take the next step in your professional journey.

Job Type & Location

This is a Contract to Hire position based out of O'Fallon, MO.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

- Medical, dental & vision
- Critical Illness, Accident, and Hospital - 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability
- Health Spending Account (HSA) - Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in O'Fallon,MO.

Final date to receive applications

This position is anticipated to close on Aug 20, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune…