Field Service Engineer​/Technician - Packaging Equipment

Our client is a well-established and rapidly growing packaging manufacturer and distributor with a strong reputation for innovation, customer service, and industry-leading packaging solutions. The organization continues to invest heavily in expanding its product offerings, manufacturing capabilities, and proprietary technologies that provide customers with a competitive advantage in the marketplace.

They are seeking an energetic, hands-on, and highly motivated Field Service Technician/Engineer in Greater St. Louis, MO market to support the continued growth of their packaging systems and automation business. This individual will play a key role in equipment installations, technical support, troubleshooting, and customer training throughout the assigned territory.

• Perform installations of packaging equipment and systems at customer locations
• Assist with equipment demonstrations both internally and at customer facilities
• Partner closely with Sales and Technical Support teams to ensure successful implementation and customer satisfaction
• Fabricate and modify components for custom equipment installations as needed
• Support semi-automated and fully automated packaging line integrations including conveyors and related equipment
• Provide troubleshooting, maintenance, repair, and after-sales support for packaging systems
• Train customers on equipment operation and basic maintenance procedures

• 5+ years of experience in a hands-on technical, maintenance, or field service role
• Experience installing, servicing, and troubleshooting packaging equipment or automation systems
• Mechanical aptitude with fabrication skills including cutting, drilling, and modifying components
• Working knowledge of PLCs, electronics, hydraulics, and basic equipment programming
• Strong communication and customer service skills
• Comfortable working independently while managing multiple priorities
• Experience training customers or internal personnel on equipment operation
• Valid driver’s license with a strong driving record

• Limited overnight travel initially, with future travel expected approximately 1-2 times per month for short durations
• Occasional weekend travel may be required on a limited basis

• Technical degree or related education
• Experience with packaging automation, tape machines, or form fill & seal equipment
• Prior experience supporting automated packaging systems

This is an excellent opportunity to join a growing organization offering a strong culture, innovative product offerings, and the ability to make a direct impact in a high-visibility role within the Greater St. Louis area.