Entry Level Slot Technician

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll work in a fast-paced industry with a diverse team dedicated to helping people enjoy more fun experiences. The company supports career growth and provides a total rewards package.

• Adheres to established departmental and property policies and procedures regarding guest service standards.
• Responsible for the repair, maintenance, and general operating condition of slot machines.
• Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance.
• Replaces parts and circuit boards that have caused malfunctions; may repair some circuit boards with assistance.
• Utilizes shop machines to fabricate standard or routine parts.
• Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either.
• Responsible for the inspection, installation, and removal of slot machines.
• Maintains player-tracking system and EZ Pay equipment.
• Responsible for completing all regulatory and company operational logs/forms correctly (e.g., slot machine meter logs, parts logs, conversion forms).
• Performs all other related and compatible duties as assigned.
• Maintains strict confidentiality in all company matters.

• Applicant must be at least 21 years of age.
• Must be able to obtain and maintain a valid gaming license.
• General understanding of computers.
• Strong problem-solving, analytical, customer service, and interpersonal skills.
• Excellent written and verbal communication skills; fluent and literate in English.
• Ability to maintain a high level of confidentiality and professionalism.
• Ability to work collaboratively and communicate effectively with guests and team members at all levels of the organization.
• Ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to write routine reports and correspondence.
• Proficiency in Microsoft Office applications.

Starting at $20.00 per hour, based on experience.

We are an equal opportunity employer.