Tournament Operations Event – FIFA World Cup | Guadalajara

Tournament Operations Event Roles – FIFA World Cup 26™ | Guadalajara

Department: Tournament Time Role | EG

Employment Type: Fixed Term Contract

Location: Guadalajara

At FIFA
26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries:
Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.

FIFA World Cup 26 Skills Framework

• ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
• DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
• INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
• INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.
• INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
• LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision‑making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
• VISION: Ability to perceive the organization’s global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.

We are seeking Tournament Operations Talent to support venue readiness, match‑day operations, and live event delivery across stadiums and event sites in each Host City. This role plays a key part in executing a world‑class global sporting event in a fast‑paced, high‑performance environment. Assignments will be based on operational needs and individual experience.

• Support venue setup, readiness, and daily operations
• Assist with match‑day and event‑day execution
• Coordinate staff, volunteers, vendors, and internal teams
• Manage workflows within assigned zones or functions
• Support crowd flow, access control, and entry operations
• Ensure facilities and infrastructure meet operational standards
• Deliver high‑quality guest and fan experiences
• Address operational issues and lift as needed
• Maintain compliance with safety, security, and event protocols
• Collaborate cross‑functionally to ensure smooth event delivery

• Access Management
• Accreditation
• Ticketing

• Broadcast Operations & Services
• Communications
• Content Services
• Language Services
• Media Operations & Services

• Licensing & Retail
• Partnership Rights Delivery
• Venue Business Strategy

• Accommodation
• Fan Operations (including FIFA Fan Festival)
• Guest Operations
• Hospitality
• Catering

• Government Engagement
• Safety & Security

• Competition Management
• Team Services

• Arrivals & Departures
• Event Transport
• Venue Transport & Mobility
• Fleet Management
• Client Services

• Ceremonies
• Dressing & Signage
• Stadium Entertainment
• Venue Management

• Volunteer Management
• Workforce Management

Some roles may support off‑site operations, including:

• Airports, hotels, and team base camps
• Fan zones and public viewing events
• Accreditation and uniform distribution centers
• Media and broadcast centers (IBC/MPC)
• Transport hubs, fleet operations, and warehouses
• Workforce and volunteer…