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Director, Fraud & Customer

Job in O'Fallon, St. Charles County, Missouri, 63366, USA
Listing for: Mastercard
Full Time position
Listed on 2026-10-06
Job specializations:
  • Finance & Banking
    FinTech
  • Management
Salary/Wage Range or Industry Benchmark: 151000 - 249000 USD Yearly USD 151000.00 249000.00 YEAR
Job Description & How to Apply Below
Position: Director, Fraud & Customer Performance

Mastercard is seeking a Director of Customer Performance to lead fraud and compliance initiatives, engaging directly with high‑risk acquirers to improve ecosystem performance. The role focuses on fraud rate, chargebacks, and authentication success, reporting to the VP of North America Customer Engagement & Performance.

Ideal candidates will have deep fraud/risk management experience in card payments, strong analytics, and the ability to drive growth while ensuring regulatory and Mastercard

This posting is for the Director, Fraud & Customer Performance role at Mastercard, based in O’Fallon, MO, United States.

All applications are reviewed carefully by our team.

The position is based in O’Fallon, MO, United States.

This opportunity is part of our work in Bio & Pharmacology & Health, Management & Operations.

The advertised compensation is 151..

We aim to respond to suitable candidates as soon as possible.

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