Police Public Safety Dispatcher​/First Responder

An employee in this job class is responsible for performing work of marked difficulty processing emergency and non-emergency calls received via radio and telephone. Work is performed under general supervision of a supervisory staff that includes commissioned and professional staff personnel. Work involves the dispatching of police units for the St. Louis County Police Department, and its municipal contracted agencies, by radio in response to requests for service according to predetermined priorities, providing confidential criminal history data through a computer system, maintaining status and location of mobile units through multiple mapping systems, answering and routing telephone calls of high and low priority nature, and responding to inquiries and complaints on non-emergency telephone lines.

Work is reviewed for timeliness of response, appropriateness of response and adherence to established procedures and priorities. This position is subject to mandatory overtime being required during periods of inclement weather, or critical incidents of a significant nature, to ensure public safety.

Shifts are 12 hours in duration

• Considerable knowledge of the operating rules, regulations and procedures of the Department.
• Considerable knowledge of the operating rules, regulations and procedures of the contracted municipal agencies dispatched by St. Louis County.
• Knowledge of the geography of St. Louis County and surrounding areas.
• Knowledge of accepted standards, practices and procedures used in the operation of a radio transmitter-receiver.
• Knowledge of computer aided dispatch terminals.
• Ability to operate three separate computer terminals at the same workstation.
• Ability to per