Case Management Assistant

Additional Information About the Role

Join the Case Management Team at Progress West Hospital. Progress West is dedicated to your growth and development. Be a part of an environment where you can thrive!

Schedule:

• Monday thru Friday
• Approximately 8:00 am - 4:30 pm
• No Weekends or Major Holidays

Opened in 2007, Progress West Hospital is BJC Health Care’s newest hospital in St. Charles County, featuring modern private rooms. It offers 24‑hour emergency services and has partnered with St. Louis Children’s Hospital to provide world‑class pediatric emergency care.

Progress West Hospital also provides surgical services, endoscopy services, a cardiac catheterization lab, medical/surgical inpatient services, diagnostic imaging, lab services, and the Advanced Wound Center, a specialty wound treatment facility with state‑of‑the‑art equipment. Progress West Hospital recently completed an expansion of its Childbirth Center to include enhanced services for at‑risk mothers and babies, with a newborn ICU that provides care for babies born as early as 32 weeks.

Progress West Hospital is a Certified Level II Stroke Center. The hospital’s medical office building houses offices for specialists in primary care, cardiology, obstetrics, pediatrics, and orthopedics.

Role Purpose

A Case Management (CM) Assistant functions under the direction of CM services clinical personnel, assisting with activities not requiring clinical expertise. CM Assistants possess excellent communication, organizational and computer skills.

Responsibilities

• Supports Case Managers and Social Workers as assigned to secure post‑acute providers of care for patient post‑discharge needs by collecting, entering, and sending referrals, then monitoring for follow‑up responses until referral process is complete.
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Supports CM to provide the Centers for Medicare & Medicaid Services communications and forms to patients in a safe, timely, and effective manner, and facilitates appropriate follow up to enhance the quality of the services to patients.
• Facilitates multiple care aspects under the direction of the care coordinator for discharge planning such as: assist with referrals and/or appointments to Physicians and/or clinics or coordinates transportation from hospital upon discharge as needed.
• Performs a variety of routine clerical activities in support of the Case Management department.

Education

• High School Diploma or GED

Experience

• No Experience

Supervisor Experience

• No Experience

Education

• Associate’s Degree

Experience

• < 2 years

Licenses & Certifications

• BSW
• Licensed Practical Nurse

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well‑being.

• Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
• Disability insurance
  * paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary.

* Not all benefits apply to all jobs. The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer