Associate Director, Field Access Manager

Associate Director, Field Access Management Key Responsibilities

• Train, educate, coach, and lead a team of Field Access Managers (FAMs).
• Execute the field access strategy and oversee team success.
• Understand regional payor and Medicaid coverage; provide market access education via approved materials.
• Maintain standard operating procedures (SOPs) for Hub, specialty pharmacy, FAMs, and interactions with field sales to support appropriate therapy access.
• Provide proactive field-based access education by identifying and addressing access issues and sharing successes.
• Educate and communicate technical knowledge of patient enrollment, payer coverage policies, prior authorization, appeals, patient support programs, and Hub operations.
• Participate in cross-functional meetings with sales, market access, and marketing to align on access landscape, issues, and strategy.

• Bachelor's degree; 5+ years in pharmaceutical/biotech.
• Minimum 3 years in patient support, healthcare sales/operations, project management, or reimbursement support.
• Strong knowledge of Medicare Part B, Medicaid, and commercial insurance and access processes (benefit verification, prior authorization, appeals).
• Expertise in pharmaceutical compliance and HIPAA.
• Excellent interpersonal/communication skills; ability to engage/influence stakeholders.
• Competent understanding of hub and patient support activities.
• Ability to manage multiple priorities in a hybrid environment with 30-35% travel; must reside in assigned territory/metro area.

• Customer-focused; data analysis; people leadership; stakeholder management; strategic thinking.

• Eligible for annual bonus and long-term incentive (if applicable). Comprehensive medical/dental/vision and other benefits; retirement (401(k)); paid holidays and vacation; compassionate and sick days.