Guest Services Agent at Snake River Sporting Club

POSITION SUMMARY

As a Guest Services Agent at Snake River Sporting Club, you will be an integral part of the guest experience, ensuring the seamless operation of front desk and concierge services from check‑in to checkout at the highest standard of guest satisfaction and service excellence.

Snake River Sporting Club, Campus-wide.

Essential: Efficient computer skills, effective communication skills, organized with an ability to multi‑task, and possesses an understating of business and sales principles applicable to the hospitality industry.

Ability to:

• Perform job functions with attention to detail, speed, and accuracy
• Prioritize and organize
• Be a clear thinker, remain calm, and resolve problems using rational judgment
• Lead and mentor new and veteran team members
• Understand guest expectations and needs
• Work cohesively with co‑workers as part of a team
• Communicate effectively with clients, guests, homeowners, and members
• Maintain confidentiality of privileged and pertinent resort data and information

• Guest Interaction
• Operational Management
• Front Desk Operations
• Concierge Services
• Team Support
• Guest Relations
• Administrative Tasks
• Quality Assurance
• Collaboration
• Health and Safety Compliance
• Flexibility

• Health and retirement benefits
• Employee Housing based on availability
• Staff discounts on hotel services
• Access to club amenities and activities such as golf, tennis, racquetball, horse riding, hiking trails, fishing, cross‑country/nordic skiing, heli skiing and more
• Discounted ski pass to: JHMR, Snow King, and Targhee
• F&B/Retail discounts
• Nationwide discounts for travel, events, cruises, ski resorts, shows, sports, concerts, amusement/theme parks etc through Working Advantage
• Access to employee discounts to all of our sister properties through Noble House

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status.

We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.