Senior Technical Program Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Technical Program Manager

OVERVIEW

Are you a technical program manager who wants to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives? Do you want to work in an inclusive and nurturing culture that encourages your own professional learning and development?

At Mastercard, our industry expertise is enhanced by our commitment to being a force for good in the world. We do well by doing good. Our core values of trust, partnership, agility and thoughtful risk taking are displayed in everything we do. Our culture of collaboration and inclusion makes our company the place where the best people choose to be. Come join us!

The Payment Resiliency program consists of globally scalable products focused on bettering the safety intelligence and resiliency of the Mastercard Authorization network. To fully integrate security and intelligence into the transaction process, the team works to develop merchant and consumer services, improve transaction validation services, and integrate security services with digital payments products.

ROLE

We are looking for experienced technical program management professionals to join our team and help us build towards the future. Our Technical Program Managers (TPM) conceptualize, rationalize, and drive multiple simultaneous projects to deliver engineering work across the portfolio in our scrum execution model. In this role, you get to dive as deep as you want into the tech stack, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems.

You will contribute to the strategies, design choices, and even the cloud infrastructure necessary to build comprehensive believable and achievable execution plans to deliver high-profile new features and capabilities for our customers. You may drive the execution of a feature through the full stack or may drive a project which spans multiple teams and integrations, reporting meaningful status along the way.

ALL ABOUT YOU

* Demonstrated ability to operate with independence and autonomy

* Deep understanding of Software Development Methodologies and Life cycles

* Understanding of cloud-native software products, platforms capabilities and underlying technologies.

* Enjoys diving deep to understand of the platform capabilities and underlying technologies.

* Demonstrated experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (scrum, Kanban, etc.)

* Fluent in reporting mechanisms such as power-points, JIRA, burn up/down charts and other team performance and productivity metrics reporting methods

* Proven track record of data driven decision-making and applying continuous improvement methodologies across teams

* Can debate the delivery strategy with business teams, architects, engineers, and designers

* Can communicate to executives, peers, and staff with impact, eloquence, and authenticity

* Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization

* Huge plus if you have expertise in Payments, IaaS, PaaS, serverless technology, CI/CD, No

SQL databases, microservices APIs, and distributed systems operations in a Dev Ops model

* Technical program delivery experience including time analyzing, developing, or testing software

* Ability to understand technical products, how they work, dependencies and their support aspects including Release Management.

* BS in engineering, computer science or related discipline.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable and identify the type of accommodation or assistance you are requesting.

Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

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