Manager, Technical Program Management

Title

Manager, Technical Program Management

• Lead a global team of individual contributors who are conceptualizing, rationalizing, and driving multiple simultaneous projects to deliver engineering work
• Drive overall strategy and teams inside and outside of your organization to deliver the expected results
• Develop and communicate a vision that supports the broader departmental and organizational vision
• Maintain deep understanding of the platform, integration patterns, organizational capabilities, and company‑wide assets that can be leveraged to provide technical solutions to customer problems
• Continuously monitor and analyze key performance indicators on the organization’s score card and move them in a positive direction
• Stay on top of tactical execution by rigorously inspecting the delivery plans and execution metrics of your TPMs
• Adapt to shifting goals and activities while managing multiple activities in parallel
• Build and cultivate strong internal relationships
• Manage escalations
• Actively encourage the development of your technical staff by guiding, coaching, and mentoring
• Learn performance improvement management and hold team members accountable for performance

• Abide by Mastercard’s security policies and practices
• Ensure the confidentiality and integrity of information accessed
• Report any suspected information security violation or breach
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines

• Experience as a people manager with the ability to attract, recruit, and develop technical talent
• Demonstrated ability to operate with minimal guidance
• Experience with XP, TDD, and BDD in software development processes
• Experience delivering technical programs and knowing where to look to find all potential landmines
• Proven track record of data‑driven decision making and applying continuous improvement methodologies across teams
• Experience in agile delivery methodologies (scrum, Kanban, etc.) and CI/CD
• Ability to communicate to executives, peers, and staff with impact, eloquence, and authenticity
• Bachelor degree in software engineering, computer science, information technology or related discipline preferred, or equivalent work experience

• Completed certifications (Agile, PMI, ITIL, Dev Ops, cloud computing, Java, etc.)
• Experience and proficiency with cloud technologies (IaaS, PaaS, serverless technology, No
  
  SQL databases), microservice design, near real‑time scalable fault‑tolerant platform design, API design, and distributed systems operations in a Dev Ops model

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• Flexible spending account and health savings account
• Paid leaves including 16 weeks of new parent leave and up to 20 days of bereavement leave
• 80 hours of paid sick and safe time, 25 days of vacation time and 5 personal days, prorated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with best‑in‑class company match
• Deferred compensation for eligible roles
• Fitness reimbursement or on‑site fitness facilities
• Eligibility for tuition reimbursement
• And many more

O'Fallon, Missouri: $122,000 - $207,000 USD

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role.

Mastercard is a merit‑based, inclusive, equal‑opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability, or veteran status, or any other characteristic protected by law.

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization. Therefore, every person working for or on behalf of Mastercard is responsible for information security and must abide by Mastercard’s security policies and practices, ensure the confidentiality and integrity of information, report any suspected information security violation or breach, and complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.