Sales Technology System Administrator; Mid-level

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.

If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.

The Sales Technology System Administrator (Mid-level) works independently under general supervision to implement, support, and maintain automated sales technology solutions. The role configures complex components and integrations, monitors performance and security, and ensures reliable platform operations aligned with business objectives. The position also manages change processes, documentation, data quality, and cross-functional collaboration to optimize user experience and outcomes.

This position may be worked remotely within the United States, with the exception of California.

This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.).

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

• Administers a comprehensive sales technology stack to drive operational efficiency and support the end-to-end sales lifecycle.
• Optimizes the sales technology ecosystem through continuous platform evolution, designing automated workflows, and maintaining high-fidelity dashboards to track organizational performance.
• Configures and maintains complex system components, integrations, user roles, and security controls.
• Implements updates and enhancements and manages change control, testing, and release activities.
• Monitors platform performance, availability, and data integrity and resolves incidents through root-cause analysis.
• Develops and maintains reports, dashboards, and data processes to support decision-making.
• Performs data management tasks, including data imports, quality audits, and remediation.
• Documents configurations, standards, and procedures and maintains user and technical documentation.
• Collaborates with stakeholders to gather requirements and translate business needs into technical solutions.
• Coordinates with IT and vendors to ensure reliable integrations and timely issue resolution.
• Trains and supports users and peers on system functionality, workflows, and best practices.
• Identifies and implements process improvements and automation opportunities to increase efficiency.
• May perform other job duties as assigned.

• Minimum of four years of sales enablement technology experience.

• Seismic or High Spot experience.
• Zoho experience or other forms building technology.
• Demonstrated skills in SQL, cloud applications, database management, and data governance, with a focus on data quality, security principles, and role-based access controls.
• Ability to gather business requirements and translate them into scalable technical solutions, leveraging knowledge of systems analysis, declarative development, and solution design.
• Familiarity with commission systems and experience in change management, release management, incident/problem management, and vendor coordination to ensure reliable system performance.
• Strong planning, prioritization, and problem-solving skills, with the ability to adapt quickly, manage competing demands, and respond effectively to urgent business needs.
• Effective communicator with strong documentation skills, a commitment to service excellence, and the ability to collaborate across stakeholders while continuously learning and improving.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single…