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Tier 2 IT Support Specialist
Job in
O'Fallon, St. Charles County, Missouri, 63366, USA
Listed on 2026-07-24
Listing for:
Keefe Group, LLC
Full Time
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
TKC Holdings, Inc., comprising Trinity Services Group, Keefe Group, and Courtesy Products, seeks an IT Support Analyst - Tier 2 to deliver excellent customer service and resolve incidents across hardware and software platforms.
You will work with onsite and third-party technicians, participate in on-call rotations, and document interactions in the ticketing system while following SOPs to ensure timely resolutions.
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