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Multi-Site IT Support Services Leader
Job in
O'Fallon, St. Charles County, Missouri, 63366, USA
Listed on 2026-07-26
Listing for:
GlobalSource IT
Full Time
position Listed on 2026-07-26
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
Global Source IT is seeking an experienced IT Support Services Manager to lead a multi-site Service Desk and Site Desktop Support operation across corporate and manufacturing locations. You will manage a distributed team, establish service metrics, and drive ITIL-aligned processes to improve support quality and efficiency.
The role requires strong leadership, Jira ITSM expertise, and the ability to deliver clear visibility into performance, incidents, and end-user experience.
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