BizOps Engineer II

Mastercard is seeking a Biz Ops Engineer II to join our Information Technology & Data Management team in Financial Services. In this role, you will optimize and support mission-critical platforms that power secure, high-volume transactions worldwide. You'll design and implement robust monitoring, automation, and incident management solutions to ensure high availability, performance, and scalability. Collaborating closely with software engineers, data engineers, and product teams, you will troubleshoot complex issues, analyze system metrics, and drive continuous improvement across infrastructure and applications.

This position offers the opportunity to work with cutting-edge cloud and data technologies while influencing operational best practices and reliability standards. You'll contribute to incident response, root-cause analysis, and post-incident reviews, helping to build more resilient systems. Mastercard's culture emphasizes innovation, collaboration, and continuous learning, giving you room to experiment with new tools and approaches. If you are passionate about system reliability, automation, and bridging the gap between development and operations in a dynamic, global environment, this role provides a chance to make a tangible impact on secure digital payments worldwide.