Configuration Tech I

compucom systems, inc. Provides end-to-end it managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that act like an owner, do the right thing, and have fun doing it! We’re looking for a configuration tech to join our team.

• build, configure, upgrade, and deploy custom desktop workstations, laptops, and tablets.
• unbox, inspect, stage, and prepare end-user devices for deployment according to established standards and procedures.
• deploy corporate operating system images, software packages, and security configurations using provisioning platforms such as microsoft intune, sccm/mecm, windows autopilot, or bootable media.
• configure and maintain bios/uefi settings, firmware, device drivers, operating systems, and security updates.
• perform hardware diagnostics, benchmark testing, stress testing, and power-on self-tests (post) to validate device performance and stability.
• verify wired and wireless network connectivity and ensure all hardware components function correctly.
• troubleshoot and resolve hardware, imaging, operating system, and software deployment issues.
• accurately record serial numbers, asset tags, device configurations, and deployment details within the organization's it asset management (itam) system.
• manage inventory levels, equipment stock, and logistics to support ongoing deployment requirements.
• receive, package, and ship equipment to locations throughout the united states.
• maintain a clean, organized, and secure workspace while adhering to company safety, security, and quality standards.
• follow electrostatic discharge (esd) handling procedures and best practices to protect sensitive electronic components.

• advanced knowledge of computer hardware, peripherals, and modern device architectures.
• strong experience supporting and configuring windows, macos, ipados, and related endpoint technologies.
• familiarity with endpoint management and deployment tools including microsoft intune, sccm/mecm, microsoft autopilot, or similar platforms.
• proficiency using diagnostic utilities, benchmarking tools, hardware testing software, and basic electronic troubleshooting equipment.
• thorough understanding of esd protection protocols and hardware handling best practices.
• experience installing, configuring, and supporting commercial software applications and it infrastructure technologies.
• basic knowledge of scripting or programming concepts, with the aptitude and willingness to expand technical skills.
• strong analytical and problem-solving abilities with a methodical approach to troubleshooting.
• exceptional attention to detail and commitment to quality.
• ability to quickly adapt to changing priorities, deadlines, and business requirements.
• excellent verbal and written communication skills.
• strong interpersonal and customer service skills.
• ability to work independently and collaboratively within a team environment.
• proficiency with standard business productivity tools and the ability to quickly learn new technologies.

the hourly rate for this position is between $15.00 - $20.00 per hour, unless the local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

the company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, ad&d insurance, disability plans, employee assistance program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), fsa/hsa pre-tax benefits.

More detailed information can be found here.

the compensation and benefits information is accurate as of the date of this posting. The company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

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