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Senior Global Help Desk Lead — Tier II​/III; DoD

Job in O'Fallon, St. Charles County, Missouri, 63366, USA
Listing for: CEdge Inc
Full Time position
Listed on 2026-09-07
Job specializations:
  • IT/Tech
    Systems Administrator, IT Support
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Senior Global Help Desk Lead — Tier II/III (DoD)

CEdge Inc. in the United States seeks a Senior Help Desk Support professional to operate a 24/7 global service desk supporting TRAC2ES users worldwide. The role requires Tier II/III expertise, DoD security knowledge, and after-hours on-call availability.

Bachelor's degree and 10+ years' experience are expected. On-site/hybrid delivery at Scott AFB, IL. You will implement metrics, manage incidents, and coordinate multi-domain account provisioning with a dedicated focus on system availability and

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Position Requirements
10+ Years work experience
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