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Technical Support

Product Support Technician: Mechanical & Tech Troubleshooter

Job in O'Fallon, St. Charles County, Missouri, 63366, USA
Listing for: TRUE Fitness
Full Time position
Listed on 2026-02-16
Job specializations:
  • Language/Bilingual
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A premium fitness equipment provider in O’Fallon is seeking a Product Support Representative to assist customers via email and phone with operational challenges. The ideal candidate should have customer service experience, strong troubleshooting skills, and a familiarity with mechanical and electrical applications. Responsibilities include diagnosing issues, delivering solutions, and ensuring customer satisfaction while documenting interactions. This role requires physical capability to manage products, some weighing hundreds of pounds.
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