Volunteer Services Manager

Lead the Heartbeat of Our Community!

Do you love connecting people with purpose? Are you energized by community spirit and big ideas? The City of O'Fallon is looking for a Volunteer Services Manager who can turn passion into action!

Every year, we place over 2,000 volunteers in roles that make our city shine—from festivals and concerts to environmental projects and special events. This isn't just a desk job—it’s a chance to lead a program that transforms lives and strengthens our community. As the leader of a remarkable team, you'll oversee volunteer recruitment, placement, supervision, and recognition while working closely with City departments, residents, elected officials, and community partners.

Creativity, flexibility, and a positive approach are essential to foster strong relationships and build a dependable volunteer base.

Our Volunteer Services Manager earns a competitive salary, with a current range of $65,665.60 - $98,508.80. You can expect a starting salary of $65,665.60 - $82,118.40 depending on years of experience in Volunteer Administration or a related field.

To promote work-life balance, paid leave benefits include 3 weeks of vacation for new hires, 11 holidays, 1 personal holiday, sick leave, and extended illness for oneself or to care for family members. Some facilities even feature designated, fully furnished Zen and lactation rooms. The City of O'Fallon participates in the Missouri LAGERS L-6 Pension Plan and offers a 457(b) Retirement Plan.

Committed to continued employee growth, the City also offers tuition reimbursement.

If you want a position that challenges your creativity, expands your organizational skills, and are open to flexing your workspace and schedule for events, this may be the opportunity for you.

• Administer all operations of the Volunteer Services Division, including oversight in office and off‑site locations.
• Hire, train, assign, and supervise division personnel.
• Develop and implement recruitment, training, and retention strategies.
• Create and maintain budgets, manuals, policies, schedules, and training materials.
• Prepare program statistics, performance measurements, and outcome reports.
• Develop volunteer opportunities for City departments and community service days.
• Manage ongoing and episodic volunteers, including screening and placement.
• Oversee media posts, presentations, and volunteer events.
• Maintain confidential volunteer records and ensure safety compliance.
• Recognize volunteers through awards, communications, and media coverage.
• Build partnerships with nonprofits, schools, businesses, and civic organizations.
• Research trends in volunteer management and apply best practices.

• Bachelor's degree in a related field.
• 3–5 years of experience in volunteer administration, event planning, or related areas.
• 1–3 years of supervisory experience preferred.
• Strong leadership and organizational skills.
• Excellent verbal and written communication skills.
• Knowledge of HR principles, budgeting, and records management.
• Ability to work occasional nights and weekends for events.
• Valid Missouri driver's license (or ability to obtain).
• Certified Volunteer Administrator (CVA) credential is a plus.

Joining our team means more than just having a job—it’s about making a real impact in a community that values innovation, collaboration, and service. At the City of O'Fallon, you'll work alongside passionate professionals who are committed to creating exceptional experiences for residents and visitors alike. We foster a positive, supportive work environment where your ideas matter, your growth is encouraged, and your contributions are celebrated.

Our city isn't just a great place to live—it’s a great place to build a career. Recognized as #1 Best Place to Live in Missouri and among the Top 30 Best Places to Live in the U.S., O'Fallon offers stability, competitive pay, outstanding benefits, and the chance to be part of something bigger: a team that helps shape one of the most livable, family‑friendly communities in the nation.

If you're looking for purpose, professional growth, and pride in your work, you'll find it here.

Online employment applications can be accessed on the City Website llonmo.gov.

The City of O'Fallon is an Equal Opportunity Employer and participates in E-Verify.