Hybrid VP: Process Re-Engineering & CX Excellence
Job in
O'Fallon, St. Charles County, Missouri, 63366, USA
Listed on 2026-07-26
Listing for:
Citi
Full Time
position Listed on 2026-07-26
Job specializations:
-
Management
Project & Program Management, Corporate Strategy, Change Management, Operations Management
Job Description & How to Apply Below
Citi in Missouri seeks a Senior Vice President to lead strategic process re-engineering and operational excellence initiatives across Retail and Cards. You will manage a team of 10 professionals and oversee a broad portfolio of improvements that reduce customer complaints and inefficiencies.
This high-visibility role requires shaping programs, building strong business cases, and presenting insights to senior leaders.
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