Vice President of Community Living Job O'Fallon area,Missouri USA,Management

Job Description

Job Title:

Vice President of Community Living
Department:
Community Living

Reports To:

Chief Program Officer
Supervises:
Community Living Program Director(s)
FLSA:
Exempt

SUMMARY

The Vice President of Community Living serves as a strategic executive leader responsible for the overall performance, growth, and sustainability of Life Unlimited’s Community Living services. This role provides system-wide oversight of program quality, financial performance, and operational effectiveness while ensuring services deliver meaningful, person-centered outcomes. As a member of the Executive Team, the VP partners cross-functionally to advance organizational strategy, strengthen service delivery models, and ensure readiness for evolving regulatory and value-based reimbursement environments.

This leader is accountable for building high-performing teams, fostering a culture aligned with Life Unlimited’s mission, and ensuring services remain compliant, innovative, and financially strong.

BASIC FUNCTIONS AND

GENERAL RESPONSIBILITIES:

QUALITY–

Provide executive oversight of all Community Living programs to ensure alignment with Life Unlimited’s mission, vision, and strategic priorities
Ensure services deliver measurable, person-centered outcomes consistent with Meaningful Day principles and regulatory requirements
Establish and maintain systems for continuous quality improvement across program
Monitor program performance data, identify trends, and implement corrective and improvement strategies
Partner with Quality Assurance to oversee all incident management, inquiries, and investigation processes
Ensure timely and appropriate responses to investigations, including oversight of corrective action plans
Drive system-level learning from incidents and ensure continuous improvement
Ensure Community Living program meets licensing, regulatory, and payer compliance requirements
Stay current on regulatory changes and ensure policies, procedures, and practices are updated, implemented, and sustained
Promote a culture of accountability, excellence, and continuous improvement
Ensure effective use of organizational systems (e.g., EHR, reporting tools, dashboards) to monitor performance
Establish, monitor, and report on key performance indicators (KPIs) for Community Living programs
Drive data-informed decision-making across all areas of responsibility
Ensure integrity, accuracy, and consistency of program data
Utilize performance data to improve outcomes, efficiency, and strategic execution

GROWTH –

Lead development and execution of Community Living growth strategy aligned with organizational strategic goals
Identify and evaluate opportunities for program expansion, new service lines, and geographic growth
Use referral, admission, discharge, and outcome data to inform strategic growth decisions
Partner with Strategy Team, Intake Department, and program leadership to analyze service demand and capacity
Drive innovation in service delivery models to improve outcomes and efficiency
Support launch and implementation of new programs, ensuring readiness and sustainability
Evaluate performance of new programs and make adjustments as needed

Align Community Living services with emerging best practices and value-based models

FINANCIAL STRENGTH –

Maintain full accountability for financial performance across Community Living program
Monitor program budgets, revenue, expenses, variances, and utilization
Partner with Finance and Strategy teams to develop and manage annual budgets and forecasts
Analyze financial performance and identify opportunities to improve efficiency and sustainability
Ensure services are delivered, documented, and billed accurately and in compliance with DMH requirements
Oversee systems and processes that support accurate billing and revenue cycle management
Identify and implement strategies to control costs while maintaining service quality
Ensure programs are positioned for long-term success under value-based and outcome-driven funding models

TEAM BUILDER –

Build and sustain a strong leadership structure across Community Living programs
Develop a leadership pipeline to support organizational growth and succession planning
Provide executive oversight of staffing strategies to e

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