Director, Software Engineering

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Director, Software Engineering

• Establish and monitor objectives for the department and staff members to align with department strategies and broader business goals.
• Lead the definition, development, and delivery of major cross-department initiatives with broad scope and long-term business implications.
• Partner with business stakeholders to identify innovative solutions, drive strategic decisions, and develop business cases aligned with Mastercard objectives.
• Actively identify opportunities for innovation, creative problem solving, and continuous improvement.
• Make presentations to senior management, business owners, and other stakeholders to support informed decision-making.
• Provide recommendations to senior management on technology selection, software architecture, and strategic technical direction for the department.
• Establish and govern engineering standards for software design, software development, secure coding, code review, testing, and overall solution quality.
• Lead implementation of processes and supporting tools based on the evolving needs of the organization.
• Identify process gaps, provide estimates for business solutions, define initial project scope and requirements, and manage scope throughout the project lifecycle.
• Plan overall project scope and define scope for each phase and iteration to meet business needs and time-to-market expectations.
• Drive quality engineering practices, including unit, functional, and integration testing standards to improve reliability and maintainability.
• Guide performance engineering strategies to support scalable, efficient, and resilient applications.
• Establish operational readiness practices that support observability, maintainability, resilience, and effective production support.
• Oversee troubleshooting and incident response approaches to enable systematic problem resolution and continuous learning.
• Ensure projects and efforts are appropriately staffed, trained, and managed.
• Ensure team members have the appropriate skills and behaviors; communicate performance results effectively; and manage each effort within approved manpower and budget guidelines.
• Build and develop diverse, high-performing engineering teams aligned to organizational goals.
• Perform strategic planning, financial planning, administration, and management of the department.
• Lead through ambiguity and complexity by creating clarity, removing barriers, and guiding teams through change.

• Budget and resource management experience.
• 8-10 years of related experience, including management experience with multiple diverse teams and experience conducting formal performance reviews.
• Experience managing financials for multiple projects and programs.
• Advanced knowledge of project management, strategic planning, financial planning, and related practices.
• Advanced understanding of software engineering concepts, methodologies, and delivery practices.
• Experience establishing or guiding software architecture, technical standards, and engineering best practices across teams.
• Experience driving secure, scalable, maintainable, and reliable software solutions.
• Experience with software quality practices, including code review, unit testing, functional testing, integration testing, and production readiness.
• Experience leading performance, operability, troubleshooting, or resiliency practices for complex technology environments.

• Ability to influence engineering policies, standards, and strategic plans across teams and organizations.
• Full-stack Java development experience
• Strong database design and data management knowledge
• Strong people management skills, including the ability to coach, develop, and lead team members using clear verbal and written communication.
• Ability to provide overall business and technical project planning for product enhancements.
• Ability to shape technical vision and strategy while aligning decisions to enterprise goals.
• Ability to evaluate technical tradeoffs related to architecture, scalability, security, performance, operability, and long-term maintainability.
• Ability to foster an enterprise mindset by encouraging end-to-end thinking and cross-functional collaboration.
• Ability to drive change, promote innovation, and guide teams through evolving business and technology needs.
• Ability to deliver results through high-impact execution while maintaining a customer-focused approach.

• Experience with Axon
• Knowledge of card payment processing concepts,…