VP, GBSC Value Creation and Delivery

Title and Summary

VP, GBSC Value Creation and Delivery OVERIVIEW Mastercard’s Global Business Solutions Center (GBSC) is a strategic enterprise partner focused on delivering business outcomes, transformation, and value creation across Mastercard. Today, with over 1,300 dedicated colleagues worldwide, the GBSC supports more than 200 services across 90 countries spanning all business units. Our commitment to excellence, innovation, and collaboration drives us to continuously elevate standards and exceed expectations in every endeavor.

By leveraging a comprehensive suite of services and solutions, the Operations Excellence Team is one of the key foundational pillars that supports overall GBSC and enterprise stakeholders in optimizing the business to drive value and enhance performance. As the GBSC continues to advance, the organization is seeking a Vice President, GBSC Value Creation and Delivery for the GBSC Financial functions.

This leader will be responsible for driving the execution of this vertical’s strategy and transformation roadmap. This role focuses on translating high-level strategic priorities into actionable plans and ensuring effective delivery of initiatives that support the function, GBSC and Enterprise-level goals. Reporting into senior leadership, this individual will lead the day-to-day coordination, tracking, and execution of key transformation programs, working closely with initiative owners, functional teams, and key partners to ensure alignment, remove roadblocks, and deliver results.

The Vice President plays a critical role in advancing the GBSC Strategic Pillars—Evolve Foundations, Enable Solutions, and Expand Services—by driving the mobilization of cross-functional efforts across People, Culture, Partnership, Technology, and AI.

• Lead the execution of the GBSC Finance functions multi-year transformation strategy by developing detailed initiative roadmaps, defining milestones and KPIs, and collaborating closely with initiative owners and functional leaders to ensure successful delivery aligned with enterprise objectives
• Manage and develop a team of professionals to drive process optimization, efficiency, standardization, and large scale solutions to scalability
• Partner with technology and process teams to implement innovation and automation initiatives, including enterprise AI strategies
• Oversee the delivery of multi-year cost and efficiency programs by tracking progress against savings targets and benefits realization, ensuring alignment with operational excellence goals
• Support the operationalization of the function’s operating model by maintaining governance frameworks, reporting structures, and portfolio oversight
• Coordinate cross-functional efforts for new service integrations and business expansion.
• Leads all continuous improvement initiatives across function assigned in collaboration with cross functional teams.
• Build and sustain strong relationships across GBSC and enterprise stakeholders to facilitate effective initiative execution, drive change adoption, and act as a key liaison between delivery teams and senior leadership

• Strong strategic execution skills with proven ability to translate high-level goals into actionable plans and measurable outcomes
• Experience managing complex, cross-functional programs and leading teams responsible for process optimization and transformation initiatives
• Solid understanding of financial management, including budgeting, forecasting, resource planning, and cost control in large-scale operations
• Expertise in vendor and third‑party relationship management, including performance oversight and contract coordination
• Excellent stakeholder management and communication skills, with the ability to build trusted…