General Manager - Aquatics

About Us

Big Blue Swim School is a medium business in Warminster, PA. We are professional, agile, professional and our goal is to Big Blue Swim School is a fast-growing, mission-driven company that aims to show kids they can do anything by unlocking their full potential in the water. We are hiring for a General Manager to oversee ongoing operations in the Warminster PA area.

The General Manager position will have continuous training, opportunities for growth, and the ability to manage a dominant brand. The General Manager is the senior site leader responsible for thorough knowledge of all processes and procedures pertaining to facility maintenance and operations, front-desk customer service, lesson quality, staff training and performance. This role ensures every function of the Big Blue facility is operating in a superior, professional, and fun manner.

The ideal candidate will be an excellent team player, have great communication skills, and driven to succeed within the company.

Big Blue Swim School is a medium business in Warminster, PA. We are professional, agile, professional and our goal is to Big Blue Swim School is a fast-growing, mission-driven company that aims to show kids they can do anything by unlocking their full potential in the water. We are hiring for a General Manager to oversee ongoing operations in the Warminster PA area.

The General Manager position will have continuous training, opportunities for growth, and the ability to manage a dominant brand. The General Manager is the senior site leader responsible for thorough knowledge of all processes and procedures pertaining to facility maintenance and operations, front-desk customer service, lesson quality, staff training and performance. This role ensures every function of the Big Blue facility is operating in a superior, professional, and fun manner.

The ideal candidate will be an excellent team player, have great communication skills, and driven to succeed within the company.

• Hire, onboard, and train new staff according to Big Blue Swim School curriculum
• Create and adjust staff schedule based on business need
• Manage performance of direct reports and provide coaching for improvements
• Ensure efficient building operations including cleanliness, water quality, and pump room operations
• Direct staff in daily monitoring and review of student progress, checkbox completion, and appropriate move-ups
• Problem solves facility issues and customer concerns in a professional
• Oversee regular and effective parent/customer communication to ensure positive interactions and appropriate status updates
• Ensure teachers are adhering to Big Blue Swim School principles and curriculum
• Conduct performance reviews and recommend incentives
• Manage compliance with safety procedures and required certifications
• Monitor and request inventory and supplies as needed
• Direct front desk activities and customer interactions
• Plan and communicate event schedule including trainings and employee events
• Significant previous management experience including leading large teams
• Ability to provide high level service and create a strong sense of community for customer base
• Strong critical thinking skills and proactive approach to problem solving
• . Other duties as assigned

• Bachelor's degree preferred but not required
• Business and financial acumen
• 5+ years in aquatics
• Must have a proven track record of achieving sales targets and driving revenue growth
• Technology savvy. Profession in MS Excel, Canva and willing to learn other internal applications
• Pass background check
• LG and CPO certifications

Warminster, PA

day and/or evening based on class schedule including weekend

• c ompetitive pay salary and bonus
• medical active after 90 days
• paid vacation